AWMGS is committed to delivering the highest level of protection for all of the personal information that it holds including patient identifiable data. Our staff, as part of Cardiff and Vale UHB, adhere to a strict confidentiality code of conduct in accordance with the 6 principles of the General Data Protection Regulation (GDPR), Data Protection Act 2018 and the UHB’s data protection and confidentiality policies.
See here for further information about how we collect and store patient information.
Please read our full privacy notice carefully to understand how we will use your personal information. If you have any questions or queries in relation to this privacy notice, you can contact our Data Protection Officer:
  • By email to the Information Governance Department - cav.ig.dept@wales.nhs.uk.
    • In writing to James Webb, Data Protection Officer, Cardiff and Vale UHB, 1st Floor Monmouth House, Heath Park, Cardiff CF14 4XW.
    • By telephone on 02921 844870.
You can view our Data Retention Policy here.
Many organisations in the NHS such as Hospitals, GPs, Dentists, Opticians, and Community Pharmacists provide healthcare services to the people of Wales.
The people providing these services aim to provide you with the highest quality care. To do this we must keep records about your health and any treatment or care which we provide you.
We hold your information on a computer or in a written record, sometimes it’s in both. These records help to guide and manage the care you receive.

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We welcome receiving correspondence in Welsh, and we will respond to correspondence in Welsh, and that correspondence in Welsh will not lead to a delay.